Saturday, December 4, 2010

Help, My Prints have Expired!!

How is this possible?

If you're getting the message, "This Printout has expired" and you've just finished processing the pictures, our bet is that you've pressed the print button in the Stories by Me Photo Wizard more than once.

You should have seen a dialog box like this one pop up:

Remember, you can only have one active print job in your account at a time. (This is how we can offer this service for FREE!) We don't store your pictures. We only let you have one active print job at a time to ENCOURAGE you to save the .PDF to YOUR COMPUTER.

Have no fear, your pictures are still in the Photo Wizard, formatted just the way you saved them. You just need to go back into your project and add them to the print list.

Next time you create a print file, OPEN the email that the Photo Wizard sent you, CLICK the link and SAVE the file to your computer. That way you have it ready to print one...or one hundred copies!

Same goes if you're sending the file to your local print shop for printing. You can't just forward the email that our Photo Wizard sends you...it's password protected so only you can view the pictures. Send them the SAVED file as an attachment.

We've posted more helpful hints to using the Photo Wizard here.

It really is easy... and worth the extra steps to format your pictures for these projects.

Think of ALL the stories you have to tell!

This one ornament print sheet contains enough pictures to make 5 ornaments!

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